ISG International Service Group is seeking an IT Support Services Manager to optimize global Service Desk operations. The role requires over 10 years of experience in IT Service Management and a proven track record managing outsourced services. Candidates should have strong knowledge of ITSM frameworks, especially ITIL, and experience with ServiceNow. Excellent communication skills and a working level of Spanish are essential. This position offers the opportunity to work in a dynamic international environment focused on service improvement.
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