F. Hoffmann-La Roche AG in Petaling Jaya, Malaysia, is seeking an experienced professional to lead IT service management projects. The role involves managing project deliverables, ensuring smooth service operations, and maintaining relationships with business partners in multicultural environments.

The ideal candidate will have over 5 years of experience in IT service management, project leadership, and a degree in Information Technology. Familiarity with Agile methodologies and an understanding of the Pharmaceutical industry are advantageous.