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⏰ Full-time

Global Customer Support Workforce Manager

RELX INC
Location πŸ“ Mexico, Mexico
Posted πŸ“… June 20, 2026
Work Type ⏰ Full-time

Position Overview

Do you enjoy turning workforce data into clear decisions that improve customer support performance?


Can you partner across teams to shape forecasting, staffing, and service level outcomes on a global scale?


About our Team:


LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX ( http://www.relx.com ), a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case. The company employs over 2,000 technologists, data scientists, and experts to...

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Job Details

⏰
Employment Type
Full-time
πŸ“Š
Category
other-general
🏠
Work Arrangement
On-site
πŸ“
Location
Mexico, Mexico