Position Overview
RedotPay, a global crypto payment fintech company in Kuala Lumpur, is seeking a Customer Service Operations Manager to lead global service delivery and optimize business operations. The ideal candidate will have over 5 years of experience in managing large-scale call centers, with a strong understanding of customer experience management. You will build a high-performing team and analyze customer feedback to drive improvements. Join RedotPay to contribute to a dynamic fintech environment focused on financial inclusion.
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