Concentrix is seeking a Tech Support Specialist in Quezon City to deliver real-time support to advertisers through live chat, email, and ticketing systems. Responsibilities include troubleshooting ad performance issues, guiding advertisers on best practices, and maintaining detailed case documentation. Candidates should have at least 1 year of tech support experience in a BPO environment, with CRM handling and digital marketing background preferred. The role requires B2 English proficiency and willingness to work a nightshift schedule.
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