Global Digital Acquisition & Onboarding Manager

The Global Digital Acquisition & Onboarding Manager is responsible for acquiring new clients through digital campaigns and guiding their growth during the initial months of engagement. This includes ensuring a smooth onboarding experience and early‑stage performance before transitioning clients to frontline teams for long‑term management. The role combines strategic campaign design, operational execution, and team leadership to maximize client conversion, satisfaction, and lifetime value.

Responsibilities

• Constantly improve current digital campaigns with the Customer Automation & Experience team and launch new ones to improve lead & booking conversion.
• Design, launch, and continuously optimize digital acquisition and onboarding campaigns in collaboration with the Customer Automation & Experience team.
• Leverage data and insights to improve lead quality, conversion rates, and performance...