Mercier Consultancy MD is excited to offer the opportunity for German-Speaking Netflix Customer Experts to join our team in Greece. This role involves providing exceptional customer support to German-speaking Netflix subscribers, with the added benefit of paid relocation to Greece.

Key Responsibilities

• Deliver excellent customer service to German-speaking Netflix users via phone, email, and chat.
• Assist customers with account management, troubleshooting streaming issues, payments, and explaining Netflix features.
• Resolve customer concerns efficiently to ensure a positive user experience.
• Maintain accurate documentation of customer interactions in the CRM system.
• Collaborate with internal teams to continuously improve customer satisfaction and support processes.
• Stay updated on Netflix's products, policies, and industry trends.

Requirements

• Fluency in German (spoken and writ...