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German speaking customer support specialist-south africa (eu)

Confidential
Location 📍 durban, South-Africa
Posted 📅 June 16, 2026
Work Type ⏰ Full-time

Position Overview

Job Title: German-speaking Customer Support Specialist
Location: South Africa (Candidates must be based in South Africa)

Job Description:
We are looking for a German-speaking Customer Support Specialist to join our team in South Africa. The ideal candidate will be responsible for assisting customers, resolving inquiries, and ensuring a high level of customer satisfaction through professional communication.

Responsibilities: Provide customer support in German via phone, email, and chat Handle customer inquiries and resolve issues efficiently Maintain a high level of customer satisfaction Follow company guidelines and support procedures Accurately document customer interactions

Requirements: Native or C2 level German B2 level or higher English Must be currently based in South Africa Strong communication and problem-solving skills Previous experience in customer service or support is a plus Ability to work in a fast-paced environment

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Job Details

Employment Type
Full-time
📊
Category
Other-General
🏠
Work Arrangement
On-site
📍
Location
durban, South-Africa