Mercier Consultancy is seeking a German Speaking Customer Support Representative to join our Luxury & High-End Brand Retail Department for one of our clients! In this prestigious Entry Level role, you will be the first point of contact for our discerning German-speaking clients, delivering exceptional service and support while representing some of the most esteemed brands in the luxury market. Your language skills and customer service expertise will ensure our clients receive an unparalleled shopping experience.

This position is perfect for individuals who have a passion for luxury brands and a commitment to providing top-tier customer service. Join our team and help us create lasting impressions for our high-end clientele.

Responsibilities

• Respond to customer inquiries in German via phone, email, and chat
• Assist clients with inquiries related to luxury products, orders, and returns
• Document all customer interactions accurately in our ...