Mercier Consultancy is excited to announce an opening for a German Speaking Customer Support Representative in our Gaming & Sports Department for one of our clients! In this dynamic Entry Level role, you will be the primary point of contact for our German-speaking clients, providing exceptional support and assistance regarding their gaming and sports inquiries. Your expertise will ensure that our customers enjoy a seamless experience while interacting with our services.

This position is perfect for individuals passionate about gaming and sports, with a strong commitment to customer service. You will work in a collaborative environment, helping clients with their issues while contributing to the growth of our community.

Responsibilities

• Respond to customer inquiries in German via phone, email, and chat
• Assist clients with questions related to gaming and sports services
• Document customer interactions and solutions accura...