Mercier Consultancy is thrilled to announce an exciting opportunity for a German Speaking Customer Support Representative in our Automotive Insurance & Claims Department for one of our clients! In this pivotal Entry Level role, you will serve as the main point of contact for our German-speaking clients, assisting them with insurance inquiries and claims processes related to automotive services. Your expertise will be essential in guiding customers and ensuring they understand their insurance options.

This position is ideal for individuals who are passionate about customer service and have a strong background in the insurance or automotive industry. If you enjoy helping others and solving problems efficiently, we would love to hear from you!

Responsibilities

• Handle customer inquiries in German via phone, email, and chat
• Assist clients with questions regarding automotive insurance policies and claims
• Document customer interactions accura...