Position Overview
Patrique Mercier Recruitment FR is excited to offer a position for a German Speaking Customer Service Representative at a well-established Consumer Services Company based in Greece. This role involves providing exceptional support to German-speaking customers, ensuring their inquiries and needs are addressed professionally and efficiently.
Responsibilities
- Deliver excellent customer service to German-speaking clients via phone, email, and chat.
- Assist customers with product information, account management, and service inquiries.
- Resolve customer issues promptly and effectively, maintaining high customer satisfaction.
- Stay informed about company products, services, and policies to provide accurate information.
- Document customer interactions thoroughly and follow company procedures for record keeping.
- Collaborate with internal teams to improve customer experience and resolve complex issues.
Requi...