Mercier Consultancy MD is excited to offer an excellent opportunity for German Speaking Customer Service Representatives to join a renowned company in the automotive industry, working and living in beautiful Greece. This role is ideal for individuals who have a passion for automobiles and are enthusiastic about providing top-tier customer support to German-speaking clients.

Key Responsibilities

• Respond to customer inquiries related to automotive products, services, and technical support via phone, email, and chat in German.
• Assist customers with order processing, troubleshooting, and warranty information.
• Provide accurate and timely information about products, availability, and service options.
• Document all customer interactions in the CRM system to ensure accurate records.
• Collaborate with internal departments such as sales, logistics, and technical support to resolve customer issues.
• Stay updated on industry tren...