GERMAN CUSTOMER SERVICE & SALES REPRESENTATIVES - REMOTE Start date 11 May 2026 Brief CSSR Job description

• Work for a prestigious airline brand on various work streams
• Assistance to passengers with pre & post flight departure travel-related queries in customer relations department in German & English languages
• Work on airline reservations systems & handle voice calls in English & German may include some written correspondence.
• Fully paid product and systems training provided.
• Daily interactions with international passengers with queries and compliments
• Required to meet specific key performance indicators and meet expected client service levels.
• Demanding and time-sensitive call centre environment

• Native level fluency in German language: Verbal & Written skills essential (Advanced level may be considered)
• Located in South Africa
• Permanent residence permit/ South African I...