GERMAN CUSTOMER SERVICE & SALES REPRESENTATIVES - REMOTE

Start date 11 May 2026



Brief CSSR Job description

• Work for a prestigious airline brand on various work streams

• Assistance to passengers with pre & post flight departure travel-related queries in customer relations department in German & English languages

• Work on airline reservations systems & handle voice calls in English & German may include some written correspondence.

• Fully paid product and systems training provided.

• Daily interactions with international passengers with queries and compliments

• Required to meet specific key performance indicators and meet expected client service levels.

• Demanding and time-sensitive call centre environment

Requirements

• Native level fluency in German language: Verbal & Written skills essential (Advanced level may be considered)

• Located in South Africa

• Permanent residence permit/ ...