Flexible Work, Better Balance
Start date: 11 May 2026
Brief CSSR Job Description Work for a prestigious airline brand on various work streams Assistance to passengers with pre & post flight departure travel-related queries in customer relations department in German & English languages Work on airline reservations systems & handle voice calls in English & German may include some written correspondence. Fully paid product and systems training provided. Daily interactions with international passengers with queries and compliments Required to meet specific key performance indicators and meet expected client service levels. Demanding and time-sensitive call centre environment Requirements Native level fluency in German language: Verbal & Written skills essential (Advanced level may be considered) Located in South Africa Permanent residence permit/ South African ID holders only Excellent Computer literacy & technical skills No criminal record. Flexibility ...