Mercier Consultancy MD is seeking a dedicated German Speaking Customer Service Advisor to join our team in Greece. This exciting opportunity offers the chance to work in a beautiful Mediterranean country while delivering top-notch customer service to our German-speaking clients.

As a vital member of our customer service team, you will support customers by addressing their inquiries, resolving issues efficiently, and ensuring a positive experience every time. You will undergo thorough training to help you excel in your role and thrive in our dynamic work environment.

Key Responsibilities:

• Provide professional and courteous support to German-speaking customers via phone, email, and live chat.
• Resolve customer questions and concerns promptly with accurate information and appropriate solutions.
• Maintain detailed records of customer interactions to enhance service quality and follow-up.
• Collaborate with colleagues to share best pr...