Sue Ross Recruitment are working on behalf of our client, a highly respected international manufacturing specialist, to recruit a German Speaking Customer Service Specialist for a fixed-term contract for 12months.
This is an exciting opportunity to join a global business in a key role supporting both UK and international customers. The successful candidate will join a collaborative and high-performing team, delivering outstanding customer service and managing a variety of complex processes including exports and order fulfilment.
Key Responsibilities:
* Process sales orders accurately and in a timely manner, ensuring cut-off deadlines are met
* Handle a wide range of customer queries and resolve complaints across email, phone, and electronic systems
* Contribute to projects such as Salesforce implementation, new product launches, and process improvements
* Liaise with departments including shipping, planning, warehouse, and sales to support customer satisfactio...