Mercier Consultancy is seeking passionate individuals for the German Speaking Customer Care position in the innovative field of Climate Tech, based in Greece! Join us in making a difference while enjoying the beautiful Mediterranean lifestyle. In this role, you will assist our German-speaking customers, providing them with outstanding support as they engage with our climate technology solutions.

As a Customer Care representative, you will interact with customers through various channels, ensuring their inquiries are addressed with professionalism and efficiency. Your fluency in German will be crucial in helping our clients understand and utilize our services effectively, contributing to a sustainable future.

Responsibilities

• Assist German-speaking customers through phone, email, and chat
• Respond to inquiries about climate tech products and services
• Document customer interactions and maintain accurate records in our CRM system
• Coll...