*** This role is fully on-site in Umhlanga***

Are you a fluent German speaker with a passion for delivering high-end customer support? We are searching for dynamic, solutions-oriented professionals to join our premier Digital Retail team. Operating from the beautiful coastal hub of Umhlanga, you will represent a world-renowned e-commerce giant, delivering world-class service to our DACH (Germany, Austria, Switzerland) customer base.

This position serves as a fantastic springboard for establishing an international career within one of South Africa's leading economic and tech centers.

Core Responsibilities

• Omnichannel Support: Professionally manage complex customer queries across phone, email, and live chat, focusing on global shipping, logistics, and digital payment systems.
• First-Touch Resolution: Analyze and resolve customer issues effectively during the very first contact to maximize satisfaction...