*** This role is based in Umhlanga only!***

Do you possess exceptional German language skills alongside a natural flair for premium customer care? We are scouting for proactive, solutions-minded individuals to step into an exciting role within our elite Digital Retail Sector. Situated in the vibrant coastal district of Umhlanga, you will act as the vital link for an iconic global e-commerce powerhouse, ensuring an unparalleled service experience for our DACH clientele.

This role offers an incredible launchpad to build a global career in one of South Africa's premier economic and technological hubs.

Key Responsibilities

• Multichannel Engagement | Professionally navigate complex inquiries via telephone, email, and live chat, specializing in international shipping, supply chain logistics, and digital payment frameworks.
• First-Contact Resolution | Deconstruct and solve client issues efficiently...