Position Overview
Job Description
Are you a native or near-native German-speaker? Do you have excellent communication skills and enjoy helping others? If so, we have an exciting opportunity for you!
For our partner in Greece we are looking for German-speaking Customer Advisors to join their international team in Greece!
Responsibilities:
Manage incoming calls, chats, messages, and emails.Identify and assess customers' needs to achieve satisfaction.Build sustainable relationships of trust through open and interactive communication.Provide accurate, valid, and complete information by using the right methods/tools.Meet personal/customer service team targets and case handling quotas.Keep records of customer interactions, process customer accounts, and file documents.Follow communication procedures, guidelines, and policies. Requirements:
Nati...