We are hiring German-speaking Contact Centre Agents to join a leading international airline project based in Malta . If you're passionate about customer service and want to grow within the aviation industry, this is a fantastic opportunity!

What You'll Do

• Handle customer inquiries via phone, email, and chat
• Assist passengers with bookings, changes, and travel-related queries
• Provide professional and efficient customer support in German and English
• Deliver excellent service while meeting performance targets

Requirements

• German: C2 level (Native/Fluent)
• English: C1 level
• Previous customer service experience is a plus
• Strong communication and problem-solving skills
• Must be currently residing in Malta (local candidates only)
• EU passport or valid Malta work permit required ...