Mercier Consultancy is thrilled to present an opportunity for a German Speaking Banking Support Specialist within a dynamic Digital Banking environment in Greece. If you are fluent in German and eager to contribute to the financial technology revolution, we want you on our team!

As a Banking Support Specialist, you will assist our German-speaking clients by providing exceptional support across various digital banking services. You will be responsible for addressing inquiries, troubleshooting issues, and delivering a seamless banking experience to our customers in a fast-paced, innovative setting.

Responsibilities

• Provide high-quality customer support in German for our digital banking services
• Address customer inquiries related to digital banking products and functionalities
• Guide clients through online banking processes and transactions
• Document customer interactions and troubleshoot issues in our system
• Collaborate with ...