Position Overview
We are looking for C2 German speakers to join our growing Customer Support teams in Madrid and Valencia. If you enjoy solving problems, working in a fast-paced environment, and being part of an international setting, this role is a great fit for you.
You will be the first point of contact for customers, ensuring high-quality support and a smooth experience across all interactions.
Responsibilities:
- Handle customer inquiries via chat, email, and phone
- Provide clear and effective support in German
- Collaborate with international teams to improve customer experience
- Maintain high service standards
- Contribute to process improvements
Requirements:
- C2 level German proficiency
- Strong communication and problem-solving skills
- Customer-oriented mindset
- Ability to work in a fast-paced, international environment
- Previous customer support experience ...