We are hiring German-speaking Customer Service professionals for an international online retail client supporting global customers in Umhlanga, Durban.

Location: Umhlanga, Durban (On-site)
Start Date: 6 April 2026; 30/Jun/26; 31/Aug/26; 31/Oct/26
Salary: R24,000 per month + Benefits
Working Hours: 24/7 Rotational Shifts What you will do: Support German-speaking customers via inbound channels Resolve queries related to online retail orders and services Deliver high-quality customer experience Maintain accurate case records and updates Minimum Requirements German language proficiency (B2–C2 level) – written and spoken Good command of English for internal communication Matric / Grade 12 qualification (essential) Valid South African ID or residence permit Preferred Experience & Skills Previous customer service or call centre experience (retail experience advantageous) Strong communication and problem‑solving skills Ability to work in a fast‑paced, customer‑focused envi...