We are looking for fluent German speakers to join the German Customer Care team of an innovative online payment platform.

If you are tech-savvy, customer-oriented, and eager to be part of a dynamic and fast-growing environment, this opportunity is for you!

Responsibilities

• Provide customer support via  phone calls, chat, and occasional emails
• Monitor and follow up on open cases to ensure timely and effective resolution
• Deliver high levels of customer satisfaction through professional communication
• Build and maintain strong relationships with customers and partners
• Meet performance targets set by both the client and internal teams

Requirements

• Fluent in German (C1–C2 level, written and spoken)
• Good command of English (minimum B2 level)
• Strong communication, problem-solving, and troubleshooting skills
• Previous experience in customer service or customer success ...