More in details, UST is a multinational company based in North America, certified as a Top Employer and Great Place to Work company with over 35.000 employees all over the world and presence in more than 35 countries. We are leaders on digital technology services, and we provide large-scale technologic solutions to big companies.



We are looking for an experienced Genesys Cloud Software Engineer to design, develop, integrate, and maintain solutions within our cloud contact center platform.



100% Remote.

Develop and maintain customer experience flows in Genesys Cloud Architect.

Build and support integrations using Genesys Cloud APIs, Data Actions, and event-based services.

Implement routing logic, automation, and configurations for voice and digital channels.

Collaborate with Product Owners, Business Analysts, and IT teams to deliver technical solutions aligned with business needs.

Troubleshoot issues, optimize per...