. Must Have (Primary) Skills:

Genesys Cloud CX with Genesys Dialog Engine (GDE) or Genesys DX

Bot and NLP development using Genesys AI tools

Experience in building Conversational IVR, chatbots, and voicebots

Integration with third-party NLP engines like Google Dialogflow, Amazon Lex, IBM Watson

Strong knowledge of Genesys Architect Flows and call routing

Hands-on experience with Bot Flows, Intents, Slot Filling, and Training datasets

2. Good to Have (Secondary) Skills:

Python/JavaScript for custom logic in bot integrations

REST APIs for system integrations

Experience with Google Cloud/AWS for deploying AI services

Knowledge of Speech-to-Text (STT) and Text-to-Speech (TTS) APIs

Experience with CRM and backend integrations (e.g., Salesforce, ServiceNow)

3. Compensation Offered for this Role:

10 to 18 Lacs (max 20 if cand has more rele exp)

4. Years of Exper...