Position Overview
The General Manager – Mall will be responsible for the overall strategic direction, operational efficiency, and profitability of the shopping malls under their management. This role requires strong leadership, business acumen, and deep understanding of retail and F&B operations to ensure exceptional guest experiences while driving revenue growth.
Key Responsibilities - Develop and implement strategic plans to achieve business objectives, including revenue growth, tenant satisfaction, and footfall increase.
- Oversee daily mall operations, including retail, F&B, entertainment, security, facilities management, and customer service.
- Lead, mentor, and manage a diverse team of senior managers and operational staff.
- Monitor financial performance, prepare budgets, and ensure cost‑effective operations.
- Establish and maintain strong relationships with tenants, investors, government authorities, and key stakeholders.
- Drive marketing,...