Position Overview
We are seeking a General Manager to lead our Luton Casino . This welcoming and vibrant venue offers a blend of traditional games such as Roulette and Blackjack, alongside modern slot machines and electronic gaming terminals. Itβs an exciting environment that provides customers with a comfortable and relaxed setting to enjoy their gaming experience at their own pace.
What we are looking for
- Establish and maintain excellent customer service standards throughout the Casino
- Ensuring that Business Deliverables and Key Performance Indicators are met and maintained throughout the casino
- Working to deliver profitable business growth in line with the Company strategy, whilst adhering to all relevant legislation, regulations and Gambling Commission guidelines
- Demonstrate the ability to motivate, develop and deploy staff within all areas of the Casino
- Manage and support the development and training of all employees, to e...