div h3 About the Role /h3 p We are recruiting for an experienced and motivated General Manager for our client in Inverness to lead the daily operations of our hospitality venue. This is an exciting opportunity for a strong leader with a passion for customer service, team development, and commercial performance. /p p The successful candidate will oversee all aspects of the business, ensuring exceptional guest experiences while driving profitability and maintaining high operational standards. /p h3 Key Responsibilities /h3 ul li Lead and manage day to day venue operations /li li Deliver outstanding customer service standards /li li Recruit, train, and develop staff teams /li li Manage budgets, stock control, and financial performance /li li Drive sales and maximise revenue opportunities /li li Ensure compliance with health & safety and licensing regulations adhered to at all time /li li Handle customer feedback and resolve issues professionally /li li Build a positive team c...