Job Summary

The General Manager is responsible for overseeing the overall operations of the hospitality business, ensuring high standards of guest service, operational efficiency, profitability, and business growth. The role leads all departments and implements strategies to enhance customer experience and organizational performance.

Qualifications

• Bachelor’s degree in Hospitality Management, Business Administration, or related field.
• At least 8-10 years of experience in the hospitality industry, with 3-5 years in managerial role.
• Strong leadership, communication, and customer service skills.
• Excellent financial and operational management abilities.
• Knowledge of production planning, quality systems, and maintenance operations.
• Knowledge of hotel/restaurant operations systems is an advantage.
• Ability to handle high-pressure situations and guest reactions effectively.
• Must be wil...