Job Summary:
The General Manager (GM) is responsible for the overall management of the Dunkin' Donuts location, ensuring the restaurant operates smoothly and profitably. The GM will oversee the day-to-day operations, manage staff, deliver exceptional customer service, and meet financial and operational goals while maintaining brand standards.
Key Responsibilities:
- Operational Management:
- Manage all aspects of restaurant operations, ensuring efficient and smooth day-to-day operations.
- Ensure food quality, service, cleanliness, and speed of service are consistently upheld according to Dunkin' standards.
- Maintain and monitor daily operations, including staffing, inventory, food safety, and cleanliness.
- Ensure compliance with company policies, health regulations, and local laws.
- Financial Management:
- Manage restaurant budgets and f...