Job Description: The General Manager is responsible for the overall strategic, operational, and financial management of the coffee shop. This role oversees daily operations, drives business growth, ensures profitability, and maintains high standards of customer service and compliance with Singapore regulatory requirements. Key Responsibilities: Business & Strategic Management Develop and implement business strategies to drive revenue growth and profitability Set operational goals, budgets, and performance targets Analyse financial performance and implement cost control measures Operations Oversight Oversee daily coffee shop operations, ensuring smooth workflow and service efficiencyEnsure consistent quality of food, beverages, and customer serviceManage inventory, procurement, and supplier relationships Financial Management Monitor sales, expenses, and cash flow to ensure financial stability Prepare financial reports, forecasts, and budgetsImplement pricing strategies and cost optimisa...