This position uses some subject-matter knowledge and judgment to complete assignments consisting of numerous steps varying in nature and sequence. The General Clerk III selects from alternative methods and refers problems not solvable by adapting or interpreting substantive guides, manuals, or procedures. Typical duties include: assisting in a variety of administrative matters; maintaining a wide variety of financial or other records (stored both manually and electronically); verifying statistical reports for accuracy and completeness; compiling information; and handling and adjusting complaints.

Duties specific to supporting the task may include:

+ Answer incoming telephone calls and properly respond to inquiries
+ Telephone responsibilities to include answering in-coming multi-line switchboard, as well as resolving the call to include but are not limited to taking messages, transferring calls to the appropriate party or to voice mail.
+ Open, date stamp, log a...