General Banking Officer – MMBL

A General Banking Officer is responsible for providing efficient customer service and handling various banking operations at the branch level. Responsibilities include account opening, managing customer queries, processing non‑financial transactions accurately, maintaining fixed‑assets inventory, security stationary, and administrative support. They handle customer complaints, refer customers to appropriate services, and ensure compliance with banking regulations and procedures.

Responsibilities

• Ensure effective and efficient handling of customers in the branch and provide them services according to the laid down service and quality indicators.
• Work in all operations segments of the branches at inputter/maker level, handling account opening and related processes, dormancy marking/removal, stop payments marking/revoking, account closures, SOA issuance, loan account opening/closing, deceased marking/removal, leve...