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GCB5I2 (GCC)-Customer Support Specialist 2

LanceSoft Inc
Location 📍 Miami, Florida, United States
Posted 📅 May 16, 2026
Work Type ⏰ Full-time

Position Overview

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Job Description: Coordinate responses to customer inquiries for spare parts requirements and facilitates delivery problem resolution. Coordinate collection and processing of supplier and/or customer data and/or information regarding delivery of spare parts, provisioning products or related services. Enters, tracks, monitors and coordinates customer material, delivery requirements and returns for customer orders.



Position Responsibilities:

Reviews of customer purchase orders to assess requirements.

Process and maintain customer purchase orders (e.g., order entry, etc.) inputting in Cardex (ERP) and portal management.

Interacts with the different positions in the warehouse as well as with other functions such as Sales and Quality to ensure that orders are resolved in an acceptable time frame.

Prioritizes orders with issues based on required ship date and performs analysis on whethe...

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Job Details

Employment Type
Full-time
📊
Category
other-general
🏠
Work Arrangement
On-site
📍
Location
Miami, Florida, United States