Maintain a strategic outlook on the product/program, ensuring that all deliverables are aligned with the organisational goals and strategy
Lead efforts in driving strategic design initiatives that drive organisation goals forward
Coordinate and plan discovery work, including user interviews, workshops, surveys, usability testing, and gathering insights to understand user needs and pain points
Lead the work to analyse research findings into actionable insights
Lead work to create wireframes, user flows, and prototypes using tools like Figma
Lead the work with design teams to create low- and high-fidelity prototypes for testing concepts with real users, gathering feedback to iterate on solutions
Drive the Iterative efforts to improve on designs based on feedback from users, stakeholders, and the design team
Partner with product managers, developers, and marketing teams to ensure t...