Become a Patient Services Specialist at FYidoctors Lakefield, where you'll enhance patient care every day. Embrace a full-time opportunity with a focus on teamwork and outstanding service.
In this role, you will work between 30 to 40 hours each week. You'll be responsible for welcoming patients, performing essential pre-tests for eye care, and coordinating their appointments. Additionally, you will handle billing and assist with eyewear needs, all while ensuring an exceptional patient experience.
Key Responsibilities:
• Greet patients and manage check-in/check-out
• Execute pre-tests for comprehensive eye care
• Prepare prescription printouts and coordinate billing
• Assist with eyewear pickups and minor repairs
• Ensure a positive and engaging customer service experience
Requirements:
• Previous experience in retail preferred
• Multi-tasking ability in a fast-paced setting
• Technology proficiency, specifically with MS Office
• Strong communication ...