About the role

At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner. There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams. Here, we all play an integral part in helping business owners, entrepreneurs, non‑profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities—and we’re just getting started!

What you’ll do

Inbound Lead Engagement

• Effectively and quickly respond to inbound inquiries and marketing‑qualified leads (MQLs) via phone, email, and chat.
• Qualify leads based on customer fit, business needs, and buying signals.
• Guide prospects through the early stages of their journey, delivering a positive first impression of Constant Contact.
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