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Directs compassionate and caring services inclusive of visitations, funeral services, and graveside services. Serves as the family’s primary contact for service information, coordinating details and making revisions in support of family needs and requests.

**Essential Job Functions:** Must be able to perform the essential functions of the job with or without reasonable accommodations.

+ Provide services to grieving families ensuring expectations are not only met, but exceeded.
+ Primary family contact for visitations and services. Confirms deliverable and expectations with internal resources and providers clarifying needs and addressing questions. Delegates duties to service team in a courteous and professional manner building up the team.
+ Directs visitation, funeral, and graveside services in a professional, organized, and caring manner consistent with Company standards. Confirms authori...