Position Overview
Responsibilities Developing and executing strategies to maintain and enhance the fundraising tech stack, ensuring systems remain secure, operational, and up to date. Overseeing Salesforce operations and integrations with donation systems, payment gateways, and marketing tools like Hub Spot. Managing vendor platforms and technical projects, including administering Own Backup and coordinating with external service providers. Ensuring accurate data flow and integrity through imports, reconciliations, deduplication, and performing regular security audits. Creating and enforcing SOPs, automation processes, and compliance standards across all platforms. Generating donor data reports and insights to support acquisition and retention strategies, including managing F2 F campaign performance. Serving as the technical lead for the fundraising team, providing user support and delivering training for staff onboarding and system proficiency. Qualifications Several years of experience with Salesforce...