This managerial position is within the Fund Order Services Global Delivery (GD) Business unit located in Hangzhou servicing clients in APAC with primary functions being Order routing, unlisted asset valuation in accounting.
What you will be responsible for
The main function of the role is: Account for the day-to-day management of a functional/oversight team(s) and manage daily service delivery and production activities performed by staff.
Work in conjunction with individuals on the team as well as other Shared Service teams/COE’s, outsource locations, Client Operations and other business units to ensure seamless processing according to the fund’s policies, to ensure all SLAs are met. As well as Work collaboratively with teams and management across the organization on various projects, oversight, committees, KPIs, etc.
Act as the primary contact and key escalation point for operational issues in HZ...