Roles and Responsibilities Job Title : Functional Trainer (Retail lending experience in HL/LAP product would be essential)
Duties and Responsibilities:
Preparation of Training content such as presentations, Training Videos, Product / App
Demos, Hands-on Assessments ( PPT, Video, Word documents )
Deliver high quality training (Online/offline) that follows company methodology for
Business Application Support, Business Policy, Credit Process, Technology, Operations
etc.
Develop Training strategies to meet employee learning needs
Collaborate with operation, credit, sales, and technology team to design and develop
program content as required
Design and regularly update training programs and course material, such as handouts,
PPTs, question paper and assignments
Preparing and maintaining MIS, Dashboards.
Create and manage a repository of all the training delivered including attendance,
feedback forms etc.