Elevate customer satisfaction with Birchwood Automotive Group as a Full-Time Service Consultant. This role demands efficient scheduling, clear communication, and a customer-focused approach to vehicle services.
As a Service Consultant, you will report to the Fixed Operations Manager and play a vital part in ensuring customers are satisfied post-purchase. Your responsibilities will include utilizing technology to relay repair information to customers and maintaining open lines of communication. Ideal candidates possess excellent organizational skills, are detail-oriented, and have a knack for building relationships.
Key Responsibilities:
• Schedule vehicle services and repairs efficiently
• Communicate with customers about repair details
• Utilize technology for service scheduling
• Maintain current records of customer interactions
• Foster long-term customer relationships
Requirements:
• Preferred experience in customer service
• Strong commitment to custo...