Become a vital part of Subaru of Hamilton as a Business Development Coordinator, where customer satisfaction takes precedence. This full-time role focuses on addressing customer inquiries and scheduling service appointments seamlessly.
In this position, you will utilize your customer service expertise within the automotive sector, ensuring each interaction contributes to building stronger customer relationships. Work closely with various teams while using CRM tools to streamline processes and achieve key performance objectives.
Key Responsibilities:
• Manage inbound and outbound communications with customers
• Schedule and organize service appointments effectively
• Provide follow-up communication for customer satisfaction
• Track customer data and interactions in CRM software
• Report on metrics regarding customer engagement
Requirements:
• Experience in customer service or call center settings
• Excellent verbal and written communication abilities
• C...