**Key Responsibilities**

+ Process customer returns in accordance with company policies and procedures
+ Execute Return-to-Vendor (RTV) and Return-to-Manufacturer (RTM) processes, including documentation, packaging, and shipment preparation
+ Coordinate vendor credits and replacements as required, following established guidelines
+ Sort and disposition returned merchandise (restock, return, dispose) based on condition and policy
+ Maintain accurate records of all return transactions and associated documentation
+ Assist with receiving shipments, including unloading trucks and verifying merchandise against shipping documentation
+ Process receiving paperwork and update inventory systems accurately
+ Ensure merchandise is properly labeled, stored, and routed to appropriate locations (sales floor, backroom, or return processing)
+ Support inventory accuracy through routine checks and report discrepancies to leadership
+ Generate and review standard repo...