Position Overview
The Job: - Coordinate with vendors on IT equipment procurement, repair, and maintenance.
- Deploy and configure PCs, including Windows OS and required software installation.
- Respond to IT service requests, diagnose and resolve hardware, software, and basic network issues, and provide user support.
- Assist in troubleshooting and supporting peripheral devices such as converters, switches, printers, POS systems, and related equipment.
- Provide support for basic web-based and in-house applications.
- Update and maintain IT Service Request (ITSR) cases with proper documentation and closure.
- Manage IT inventory, including stock checks, tracking, and asset replenishment.
Requirements: - Diploma in IT or equivalent
- Minimum 1–3 years’ experience in setup, deployment, diagnosis, troubleshooting, and resolution of basic hardware, software, and networking issues.
- Strong experience in Windows and ...