Position Overview
Sourcefit in Quezon City, Philippines, is looking for a Customer Care Specialist (Tier 1) to provide frontline support for a telehealth platform focusing on ADHD care. This hands-on role involves managing customer inquiries via email and transitioning to phone support. Ideal candidates will have strong customer service experience, exceptional communication skills, and familiarity with CRM systems like Zendesk. The role operates onsite, Monday to Friday, with Australian holidays observed.
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